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Are you ready for the Friends and Family Test?
Every GP practice in England must offer their Patients the chance to complete the Friends and Family Test (FFT) from 1st December 2014. Is your practice ready?

Want a tried and tested solution that’s quick and simple to deploy yet cost effective?
The Friends and Family Test Team have been deploying large Patient feedback and FFT solutions to CCGs and Trusts across England for over 5 years.*

We have worked with a number of GPs to put together this market leading solution for Practices of any size to provide a simple fully compliant yet cost effective multi-channel solution. The benefit of our multichannel solution is that it will work in any Practice environment with any demographic so all Patients will have the chance to give their feedback.

A quality solution with multiple Patient feedback channels
Everything you need is in the box and you can be up and running from the minute you put up the first poster or hand out the first flyer

Your Patients can give you their feedback via Paper, Phone, Texting (SMS), Smart Phone, Tablet or Web. The results of which will be available in real time for the practice to review and use

A Provider you can Trust with a price you can afford.
For just £35** per month (ex VAT) you can be up and running with a professional flexible multi-channel FFT solution with no onerous long contracts. We have already set up your Practice on our FFT system to ensure a speedy roll out.

Please see the full offer here.

Scalable and flexible with additional services on the way:
More great functions and features on the way to help maximise your return on investment and capitalise on our expertise:
  • G-PROMS – PROMS for primary care delivering real insights into how your patients view the outcomes of their visit to you.
  • GP Revalidation – An easy solution to an ongoing challenge, simply add it to your monthly subscription service when you want.
  • Free text Analysis – Theming and tagging your free text responses to help better use this valuable feedback.
  • Tablets and Kiosk – Add additional data capture channels to your packages with our secure tablet solution.
  • Bespoke surveys and quality improvement initiatives – use the same channels to deliver more than just FFT!
  • Appointment request and reminder systems – on a pay monthly or selective basis
All orders received and confirmed before 5th November 2014 are guaranteed to be ready for you to be using before 1st December.

*The Friends and Family Test team is a separate division and trading name of fr3dom Health Ltd. A Proven Pioneer in Patient Engagement across the NHS.
** Subscription: £35 per month (2 months + 1 = £105 initial payment then £35 per month with nothing to pay for your 2 month notice period) Yearly: £385 one off payment (12 months for the price of 11)

Friends & Family Test App

Please get in contact for a chat about how we can maximise your FFT initiative.


Phone: 0845 835 8855